"I am writing on behalf of Brian Gambill, who is a former student of mine. I am an adjunct professor teaching an on-line Operations and Project Management class in the MBA program for Webster University headquartered in St. Louis.
The course focuses on the major managerial issues in manufacturing managment and the tools that managers can utilize to deal with those issues.
For weekly individual participation grades, I assign the students particular questions from the chapters for the week, which includes discusstions and challenging qualitative and quantitative problems.
Brian displayed a sense of positive character, work ethic, and intelligence when replying to the discussion questions and discussing the subject matter with his peers. Brian is one who answers questions thoroughly and in a well-written manner. He always presented much more than expected during these discussions, and had a way of educating the other students with his information.
Brian was always the first to respond to the discussion assignments each week. He is a good writer, who is clear when explaining his opinions, consistently documenting his supporting evidence.
Brian followed directions well as evidenced by his completion of the weekly assignments and the complicated instructions for the research project.
Regarding the research project, Brian displayed excellent skills by identifying problems followed by problem resolution. He gave specific, logical recommendations.
He is methodical in introducing a thought, analyzing the problem, giving recommendations with his back-up rationale, followed by conclusions and summary. Here again, he justifies his facts by documenting his supporting information.
Brian did not let up with his discussion answers toward the end of the term, as many students do because of being burned out on the class. He continued to provide well-written, thought provoking answers with his justification and references where appropriate.
Regarding the course assignments, Brian spent much time ensuring that he submitted the correct answers. When his answers were not correct, he made a special effort to find out where he went wrong. He always asked for feedback for self-improvement, when he could have easily ignored the issue, going on to the next demanding assignment.
Brian odviously read, studied, and understood the course material. There was much material to cover each week. In addition, the mid-term and final exams were grueling. Brian was confident in his answers.
Brian displayed a superior command of Microsoft Word and Excel. When answering the questions, Brian did more than expected and took the time to construct graphs and charts to make his answers easily understood.
Brian is good at analyzing situations, asking, "What is the next step," and answering with recommendations.
In summary, based on Brian's course work and participation in my class, I give him my endorsement. I believe that he has a good sense of operations management, not only from his prior and current employment, but also because of participating in the Operations and Project Management course. This included the research on his project and the class structure that emphasized traditional and lean manufacturing, Just-in Time, Total Production Systems, as well as the importance of cost cutting and continuous improvement."
Larry L. Lynch, Ph.D., Webster University